Why Work With Us?

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Here's what our satisfied customers are saying about us:

We worked with Mary Zappala to purchase our Back Bay, Boston apartment in 2012 and – in our experience – she is an all-around outstanding realtor. From our very first interaction with her, she has embodied the epitome of customer service and professionalism. She is an expert in her field and helped  us to negotiate the best price on our property. As we purchased our property as an investment and live abroad, Mary has remained an integral part of the ‘management team’ and helped us to find the perfect tenants. She has made our lives immeasurably easier with her assistance and we can't thank her enough!

Mary has been our buying agent for a number of years and has helped us purchase several homes. Through our professional engagement she has also become a personal friend. Among her many strengths is patience and true interest for us to finding the perfect home. She was always there for us, very responsive and never (ever) pressured us. She truly put our interests before hers trying to get the best deal possible. She also connected us to a lending officer who was able to get us a great loan. I strongly recommend her for other people looking to purchase a home.

I want to extend my heartfelt thanks for your excellent and devoted service in connection with the sale of my home. I know that, as deals go for you, this was extraordinarily small, and yet you gave it the personal attention normally reserved for your largest transactions. Believe me, I noticed. And the contributions of Fiona and Gabby and the rest of your staff were exceptional and greatly appreciated.

Thank you for the help. If anyone ever asks to speak with a former client as a referral, I’d be happy to take the call.  I couldn’t be happier with the skill, professionalism, and tenacity of you and your team. Thank you!

[We] would like to take this opportunity to thank you for the outstanding job you have done in selling our Marlborough Street condominium.  Your attention to detail, knowledge of the market, and creative marketing approach were truly impressive. You screened the buyers and worked with us to minimize the impact the showings had on our daily lives. Daily showing updates helped keep us informed as to your progress. You had contacts for us for anything that needed to be done in our unit. Our property was on the market six days and we received five offers, three of which were over asking price. Ultimately we accepted an offer $300,000 over our asking price. We are sincerely grateful for your good work!

A million thanks for making the sale of our property a reality... You and your team deserve all the kudos that are thrown your way…professional expertise, hard-work, aggressive get-it-done attitude, nice and smart.  I know it's not always easy.  Thank You and  all of the team at Campion.

Thank you so much for all your work on getting the home sold. I don’t think the worst winter of the last 20 years really helped with the sale process, but we got there in the end! We have really appreciated your advice in this process.

We would like to thank you, and your whole team, for a truly excellent job with our unit. You were professional from the beginning to the end.  We really appreciate everything. Thanks again from the bottom of our hearts.

I have used Susan Cohen at Campion and Company since I first moved to Boston in 2007. Having relocated from the West Coast, she came highly recommended by a colleague. I can say with certainty the level of service provided and attention to my needs has not gone unnoticed by myself or the multiple friends I've referred to her since. When I was searching for my first property in the city, Susan was an expert at narrowing down the number of properties that met my criteria, and after looking at only three, I was surprised to find myself being comfortable enough to make an offer on our second day of looking which was accepted, and I didn't feel rushed in the least. Rather, having a competent agent has made me confidant that in my purchases, and I've bought another property with her assistance in the city since. She has always been available to answer my questions about the market in the city, and is still an invaluable source of information on all things real estate related.

I've always dreaded buying a home. I've bought a couple before my current home and frankly, I didn't like the process. Most often the Realtors I worked with showed me homes I didn't like and many I wouldn't consider living in. I wound up doing most of the work, getting little valuable advice or service, and settling for purchases I was not excited about. When the time came to sell them, the process was not much better and in some ways worse. The Realtor would generally try to price the home at a price-point where they would make the most money with the least amount of work, or so it seemed to me.

 

All that changed when we worked with Bill Gehan, my current Realtor, and as long as he's in the business, my Realtor for life. Bill took the time to understand exactly what we wanted to buy, and showed us many quality homes that he found. He gave us access to his powerful professional tools that truly made a difference in giving us valuable information. Since we were selling our old home and he was handling both transaction, he did wonders in making our place "show" in the best possible light, and not just with advice, but working with and coordinating the contractors and workers required. He was a pleasure to work with: patient, energetic, informed, pleasant and hard working. The complete opposite of any other Realtor I've worked with. The end result is that my wife and I now live in a beautiful home we love.

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